Add Categories
Articles within your Knowledge Base are arranged in Categories. This helps you to organize and
make your articles more accessible to visitors.
To add a category scroll down to �Add Category� under �KnowledgeBuilder� at the menu on the top.
This screen... 0.00
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Add Articles
Your knowledge base is only as effective as the articles you put in it. Populating your knowledge
base is a relatively straightforward and easy process. A WYSIWYG HTML text editor appears making
it easy for you to begin building your library of articles. You can cut and paste... 0.00
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Your knowledge base has a built-in glossary feature that allows you to add automatically highlighted
terms to your knowledge base. When the visitor clicks on the highlighted term they see a small layer
of text with the definition.
Add Term
To add a term to your glossary, click on... 0.00
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Find out how effective your articles are in reaching your targeted audience from the users who are
viewing them. Your knowledge base has the ability to allow visitors to post comments about articles.
You can decide whether to require administrative approval before a user posts their comment.... 0.00
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General Settings
If, you are in your knowledge base, click on the �General Settings� link on the left. This screen
provides many necessary configuration options that you must set before your KB is ready for public
viewing. You can decide whether or not you want your comments to go... 0.00
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