General Account Settings
The user can modify their account settings by going to �Your Settings� at the top of the screen. You can modify the user ID, name, password, email, title, and signature used in correspondence.
Changing User Time Zone
You can change your time zone... 0.00
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You can modify the way that tickets are displayed on your start up page under layout options. These options include: ticket number, department, subject, status, assigned, last poster, and duration. You can set how long you want to refresh your startup page. Choose to refresh at 30 seconds; 1, 2, 3,... 0.00
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You can enable or disable notifications to your inbox for tickets assigned to either you or your department. Select �Notification Options on the menu to the left under �Your Settings.� To turn notifications on and off for departmental tickets, mark and unmark the checkbox next to the... 0.00
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