Fast inviting visitors On your “Monitor” tab, click on “Browsing” to manually invite the visitor for a chat.
How to see the full URL of the visitor On your “Monitor” tab, move your mouse pointer over the name of the page the visitor is on, you should be able to see the full URL.
How to see the IP address of the visitor On your “Monitor” tab, move your mouse pointer over the location icon, you should be able to see the IP.
Chatting with other operators Click on “Staff” tab. Choose an operator and then click on “Begin Chat”.