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KnowledgeBase

More tips & tricks to make life easier

Fast inviting visitors
On your “Monitor” tab, click on “Browsing” to manually invite the visitor for a chat. 

How to see the full URL of the visitor
On your “Monitor” tab, move your mouse pointer over the name of the page the visitor is on, you should be able to see the full URL. 

How to see the IP address of the visitor
On your “Monitor” tab, move your mouse pointer over the location icon, you should be able to see the IP. 

Chatting with other operators
Click on “Staff” tab. Choose an operator and then click on “Begin Chat”.




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