Click on tabs: 1. Tab: Admin 2. Tab: Setup 3. Choose “Operators” To add a new operator, click on “Add”. To edit existing operator, double click on any one of the fields.
Fields explained: Nickname - this nickname will be used and seen by the visitors while chatting. Real Name - real name, will be seen by other operators. Language - user interface language for this operator. Double click to choose from existing language packs. Email - email address. Password - password. Access - is this an “administrator” or an “operator”? Double click to choose. Departments - the departments that this operator is assigned to. Double click to choose from existing departments.
