Setting up the default email address to collect left messages and chat transcriptsClick on tabs:1. Tab: Admin2. Tab: SettingsUnder "Email to collect left messages", enter the email address. Then, tick "Automatically send all transcripts to this email and hit "Save".Customizing the Message and... 0.00
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Fast inviting visitorsOn your “Monitor” tab, click on “Browsing” to manually invite the visitor for a chat. How to see the full URL of the visitorOn your “Monitor” tab, move your mouse pointer over the name of the page the visitor is on, you should be able to see the full URL. How to... 0.00
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Click on “Settings” tab (not under “Admin”). Under “Auto Logoff time” enter the time you’d like the system to auto log off.Usually, this will be the time when you leave your desk, for example: 18:00. When this time arrive, the system will logoff (you’ll have the chance to stop it if... 0.00
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