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KnowledgeBase

Email Parser

Details regarding the email parser and how to setup the POP & PIPE versions.

Articles

  • Setting up your server to forward email to the PIPE script
    Piping is a method of getting emails from your mail server into our products. Unlike the POP account functionality, where the product will periodically check your mail server for new emails, the PIPE functionality will cause your server to forward the emails as soon at it receives them. To...
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  • General usage of the POP feature and the email parser.
    Setup a POP account on your server to handle email. Then go to Settings>pop account in support trio and specify that POP account. Then go to Settings in SupportTrio and set the from email address to the POP account you just entered. Now, when users reply the replies will find...
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