Click on tabs: 1. Tab: Admin 2. Tab: Setup 3. Choose “Departments” To add a new department, click on “Add”. To edit existing department, double click on any one of the fields.
Fields explained: Title - name for the department, for example: Sales Websites - the websites that this departments is assigned to. Double click to choose from existing websites. Operators - operators assigned to this department. Double click to choose from existing operators.
