You can add preset auto-responses for each department. More times than not, you are going to
use Saved Responses when making frequently used statements to a ticket. Scroll down to �Saved
Responses� in the dropdown menu under �Departments� at the top, or, if you are already in �Departments�
then scroll down to �Saved Responses� in the dropdown menu below options. Click �Go�
beside the department you are working on when �Saved Responses� is visible in the dropdown
menu. You can also add closing reasons (ie ticket completely resolved- closed by administrator) to
your tickets for each department.
