KnowledgeBase

Similar Articles For: Using Service Level Agreements (SLA's)

Using Automation (25.54%)
Automations allow you to make behind-the-scene changes based on scenarios or...
0.00 - 01/02/2013 - Similar Articles
Billable Tickets and Reports (18.93%)
You can track hours and ticket quantity for billing purposes by making...
0.00 - 01/02/2013 - Similar Articles
Companies and Users (18.11%)
In Help Desk version 3.x, companies can be created, and users added to...
0.00 - 01/02/2013 - Similar Articles