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KnowledgeBase

How do I setup mobile chat via SMS when I'm offline?

Click on tabs:
1. Tab: Admin
2. Tab: Setup
3. Choose “Operators” 
4. Double Click the Chosen Operator
5. Tick the SMS checkbox (don't see it? contact us)
6. Click "Save"



Click on tabs:
1. Tab: Back
2. Tab: Settings
3. Find the SMS configuration section (don't see it? contact us)



Fields explained:
When I'm logged off - enable or disable chat notifications to your mobile phone.
Phone number country - choose the closest country from this list. This will be used
Phone number - your phone number, no country code.
Phone time zone - your time zone.
I'm available on - you'll get chat notifications to your phone during those times only.


Save your settings.

Confirm your phone by clicking on "Confirm" and then entering the confirmation number sent by SMS







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