How do I implement a text link to the chat in my website?
Click on tabs: 1. Tab: Admin 2. Tab: Setup 3. Choose "Direct Link" 4. Use the "Javascript URL" code to generate a text link on your page 5. Use the "Direct link" code to get a direct link to the chat screen anywhere
Optional - choose from “General Parameters”: Website - which is the target website? Choose from the list or leave “All” for the default website. Department - would you like the chat to go directly to a specific department? If so, choose one from the list. Operator - would you like the chat to go directly to a specific operator? If so, choose one from the list.
Copy the block of code under “Code” and place it on your website, anywhere between the <body></body> tag, where you’d like to place the link.