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Automations allow you to make behind-the-scene changes based on scenarios or...
0.00 - 09/15/2010 - Similar Articles

A ticket view is a list of tickets. You can use ticket views for an "open"...
0.00 - 06/08/2010 - Similar Articles

Every ticket is issued a unique identifier which is used to locate that...
0.00 - 08/04/2010 - Similar Articles