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KnowledgeBase

How to setup Websites

Click on tabs:
1. Tab: Admin
2. Tab: Setup
3. Choose “Websites” (if not already chosen)
To add a new website, click on “Add”.
To edit existing website, double click on any one of the fields.



Fields explained:
Title - short name for the website
Domain Name - website domain name, format: example.com
Departments - departments assigned to this website. Must have at least one. Double click to choose from existing departments.
Theme - theme for this website. double click to get the full list of themes
Default - if this website is marked as “default” and you use the HTML code for “All” websites (see “How do I implement it to my website” section), this website well be used for default settings (for example, the theme shown).
Logo - this will replace the default image on the visitor’s chat screen.




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