Click on tabs:1. Tab: Admin2. Tab: SettingsTick “Force SSL security”. This will enable enhanced SSL security for both operators and visitors.
* Note: SSL security is not available for the Basic Plan. 0.00
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Click on tabs:1. Tab: Admin2. Tab: Customize3. Choose "Invitation Window" (if not already selected).4. Insert your default invite message and tick the checkbox below if you want to: - Checkbox ticked: The invite will pop up in the floating widget. - Checkbox unticked: The invite will... 0.00
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Click on tabs:1. Tab: Admin2. Tab: Setup3. Choose “Departments” To add a new department, click on “Add”.To edit existing department, double click on any one of the fields. Fields explained:Title - name for the department, for example: SalesWebsites - the websites that this departments... 0.00
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Click on tabs:1. Tab: Admin2. Tab: Setup3. Choose “Operators” To add a new operator, click on “Add”.To edit existing operator, double click on any one of the fields. Fields explained:Nickname - this nickname will be used and seen by the visitors while chatting.Real Name - real name,... 0.00
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Click on tabs:1. Tab: Admin2. Tab: Setup3. Choose “Websites” (if not already chosen)To add a new website, click on “Add”.To edit existing website, double click on any one of the fields.Fields explained:Title - short name for the websiteDomain Name - website domain name, format:... 0.00
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If you’ve setup several websites, in order to see a department choice, you need to use the HTML code for a specific website. To do that:Click on tabs:1. Tab: Admin2. Tab: CodeChoose a “Website” from the drop down and use the updated HTML code. 0.00
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