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KnowledgeBase

Manage your files with File Library

File Library lets you upload and manage files for your help desk.

Visit Administration > File Library:

You can choose to upload files, or load from a URL/path. Also provide a name, description, category, and icon:

If you choose "URL/Path," the system will attempt to load the referenced file, and save it to your help desk.

Your files will then appear on the public side under the "Downloads" section:




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