KnowledgeBase

Ticket Fields are custom fields that users can include values for when...
0.00 - 07/12/2010 - Similar Articles

Automations allow you to make behind-the-scene changes based on scenarios or...
0.00 - 09/15/2010 - Similar Articles

A ticket view is a list of tickets. You can use ticket views for an "open"...
0.00 - 06/08/2010 - Similar Articles