KnowledgeBase

Saved searches enables you with a powerful tool to create custom reports that...
0.00 - 11/16/2010 - Similar Articles

Ticket statuses are the actual statuses applied to tickets. The default...
0.00 - 06/18/2010 - Similar Articles

"Troubleshooter" provides your help desk users with immediate answers to...
0.00 - 06/09/2010 - Similar Articles